Help! My links are broken!

Over the past year, the library has moved to a new ezproxy system and has replaced links using the old system with ones using the new system. The old system has now reached its end of life, so you may encounter a broken link or two in iLearn, EndNote Web or wherever else you have saved links. If you do, hopefully the steps in this post will help you get where you were trying to go.

Ultimately, links should NOT contain ezproxy.aus.edu.
Links SHOULD contain aus.idm.oclc.org.

If you’re having trouble with links in WorldCat that don’t link where they should, check out this libguide instead: Troubleshooting Broken Article Links.

If you have any trouble following the explanations in this post, please don’t hesitate to email the link you’re trying to access to researchhelp@aus.edu with a note that it’s a broken link and where you got it from, and we will do our best to help you fix it.

To start fixing the link giving you trouble, bring up the URL you’re trying to access. Either right-click the link you’re trying to follow, select copy link, and paste the link somewhere you can read it; or, click on the link and look at the URL you land on.

Does your URL contain the word ezproxy anywhere?

Example:
http://ezproxy.aus.edu/login?url=http://search.proquest.com.ezproxy.aus.edu/docview/1663467369?accountid=16946

If it does, it’s trying to use the old EZProxy and will likely break.

Fix: Replace ezproxy.aus.edu with aus.idm.oclc.org

BAD: http://academic.eb.com.ezproxy.aus.edu/EBchecked/topic/286800/indulgence
OR http://ezproxy.aus.edu/login?url=http://search.proquest.com/docview/210522209?accountid=16946

GOOD: http://academic.eb.com.aus.idm.oclc.org/EBchecked/topic/286800/indulgence *
OR
http://aus.idm.oclc.org/login?url=http://search.proquest.com/docview/210522209?accountid=16946

* This specific link is likely still broken, read on to our next common issue to fix it.

Does your URL have the EZProxy embedded in the middle?

Example: http://academic.eb.com.aus.idm.oclc.org/EBchecked/topic/286800/indulgence

If it does, the new proxy service doesn’t recognize the link’s validity. The link may have been copied and pasted from a browser’s URL bar rather than finding the permalink on the webpage.

Fix: Take the .ezproxy.aus.edu or .aus.idm.oclc.org out from the middle of the URL and add http://aus.idm.oclc.org/login?url= to the beginning of your link. Be sure there are no spaces accidentally included in the final result before trying the link.

BAD: http://academic.eb.com.aus.idm.oclc.org/EBchecked/topic/286800/indulgence

GOOD: http://aus.idm.oclc.org/login?url=http://academic.eb.com/EBchecked/topic/286800/indulgence

Does your URL contain a bunch of random letters or any of these: sid=, sessionmgr, sessionid, or the word session anywhere at all?

Example: http://aus.idm.oclc.org/login?url=http://web.ebscohost.com/ehost/detail?vid=3&hid=6&sid=9e751a17-ea43-4030-a38c-3617ec617fba%40sessionmgr11&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&AN=48736757

If so, this link was copied and pasted from the browser’s URL bar when there was a permalink available. Session IDs are single-use tokens that can’t be transferred between people, computers, or browsers. Always look for this icon on the page when you want to link to something that has a session ID in its URL:

Fix: There’s no easy fix for this one, but if the URL includes an “AN=” this can point you to the right item. In this case you could go to EBSCOHost directly and use advanced search to search for the AN (Accession Number) 48736757.

Otherwise, putting the database code and accession code from the broken link into this template should create a working version of the link:
http://aus.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=[DATABASE CODE]&AN=[ACCESSION NUMBER]&site=ehost-live

DATABASE CODE: In the broken URL, this follows “db=” and ends at the next &. It should be 3-5 lowercase letters. In the example provided, this would be “bth”. See where I’ve highlighted in blue?

http://aus.idm.oclc.org/login?url=http://web.ebscohost.com/ehost/detail?vid=3&hid=6&sid=9e751a17-ea43-4030-a38c-3617ec617fba%40sessionmgr11&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&AN=48736757

ACCESSION NUMBER: In the broken URL, this follows “AN=” and is often the last variable in the URL. If it is not the last variable, it will also end at the next &. It should be an 8 digit number. In the example provided, this would be 48736757. See where I’ve highlighted in red?

http://aus.idm.oclc.org/login?url=http://web.ebscohost.com/ehost/detail?vid=3&hid=6&sid=9e751a17-ea43-4030-a38c-3617ec617fba%40sessionmgr11&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&AN=48736757

BAD: http://aus.idm.oclc.org/login?url=http://web.ebscohost.com/ehost/detail?vid=3&hid=6&sid=9e751a17-ea43-4030-a38c-3617ec617fba%40sessionmgr11&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=bth&AN=48736757

GOOD:
http://aus.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=48736757&site=ehost-live

I hope you’ve reached the book or article you were trying to link to. If not, please send your broken link and a small explanation of where you got it and where you were expecting it to go to researchhelp@aus.edu and we will do our best to connect you with the resource you were trying to reach.

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