AUS Library - IC Help Desk

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Information Commons Help Desk

The Information Commons (IC) Help Desk, staffed by IC staff and student assistants, provides computing and technology assistance in the following areas:

Laptop configuration and troubleshooting for internet and printing
PC troubleshooting
Software training and troubleshooting
Loan of network LAN cables
Presentation Room projector setup and troubleshooting
Printing and Photocopying troubleshooting

	Information Commons Help Desk Ground floor, AUS Library
	Open during regular library hours
	06 5152248
	sdourbaly@aus.edu

IC Help Desk Computing Tips

Scanning:

Printing:

The standard paper size at AUS is A4, not letter (8.5" x 11"), please check page setup when creating and printing documents

Computers are labeled i.e. LIC-GF-04. Please quote this label when reporting problems.

Information Commons
>	Computers & Laptops
>	Software
>	Help Desk
>	Printing/Photocopying

Available Computers
>	1st Floor
>	Ground Floor
>	IC 1
>	IC 2
>	Laptops

Useful Links
>	mylibraryRECORD
>	FAQ's

Featured Resources
>	Academic Research Library
>	Academic Search Premier
>	LexisNexis Academic
>	Encyclopaedia Britannica