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Home > Information Commons - IC Help Desk

Information Commons Help Desk

The Information Commons (IC) Help Desk, staffed by IC staff and student assistants, provides computing and technology assistance in the following areas:

  • Laptop configuration and troubleshooting for internet and printing
  • PC troubleshooting
  • Software training and troubleshooting
  • Loan of network LAN cables
  • Presentation Room projector setup and troubleshooting
  • Printing and Photocopying troubleshooting

Contact Us

In person Information Commons Help Desk
Ground floor, AUS Library
Hours Open during regular library hours
phone number 06 5152248
email address sdourbaly@aus.edu


IC Help Desk Computing Tips

Scanning:

Printing:

  • The standard paper size at AUS is A4, not letter (8.5" x 11"), please check page setup when creating and printing documents

Computers are labeled i.e. LIC-GF-04. Please quote this label when reporting problems.

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