Ground Floor Display – Arabic Language Day

Check out items in honor of Arabic Language Day on our latest themed display. The display is located outside the library elevators on the ground floor.

Honoring AUS Library’s Student Assistants – Fall 2017

This year the library recognizes five graduating library student assistants who have worked tirelessly to provide ongoing support to you our users working throughout the semester, in the evenings and on weekends too.

Following tradition – as graduating student assistants having worked with us for 4 or more semesters, and honored recipients of the AUS Library’s Student Assistant Recognition Program, each has selected a book which now contains their name inscribed on a book-plate. This is only one small, but lasting reminder of the contribution each student has made to the AUS Library. We thank each of you for your service!

We asked each student to reflection on their time spent working in the library and the skills they each have gained.

Shadia Abdalla Salum

Book Selection: A Thousand Splendid Suns Call Number: PS3608.O832 T56 2007

“As a student assistant, I have learnt to communicate effectively with patrons. In addition, I learnt how to manage my time between studying and working. The experience has also taught me a lot about the work environment so that later on when I start working I will not be overwhelmed by the transition from the student world to the working world.”

Hamza Ahmed Badawy

Book Selection: The Secret Call Number: BF639 .B97 2006

“I decided to join the library as a Student Assistant, five semesters ago and can proudly say that, working in the library has helped me improve my time management skills. Working in the library has also improved my interpersonal skills such as communication, work ethics, etiquette, and team work.”

Md Shahrookh Shahid

Book Selection: Oliver Twist Call Number: PR4567 .A1 2008

“I have become punctual working in the library and I improved my interaction skills by communicating with patrons. Also, I have acquired goal-oriented skills to finish given tasks on time.”

Waleed Qureshi

Book Selection: Engineering Fundamentals of the Internal Combustion Engine Call Number: TJ785 .P78 2004

“Working in the library has taught me numerous things – from the attitude required in helping patrons, to troubleshooting technical issues. However, the best thing I believe this experience has taught me is that it is okay to not know everything; there will be a learning process and asking questions, whenever in doubt, is the initial step to excel. As I have learned, a positive attitude towards colleagues goes a long way.”

Alhassan Hamad

Book Selection: رحلة ابن بطوطة Call Number: G370 .I2 2010

“Working in the library has been very beneficial to me.  I have spent seven semesters assisting students with all of their technical issues. Interacting with different types of students, different cultures, nationalities and personalities has made me more patient and attentive.  I have also acquired time management skills. Lastly, I have got to know amazing people whether they were library staff or student assistants that I would not have befriended if I did not apply to work in this marvelous institution!”

Interested in working as a student assistant in the library?

You can find out more about the library’s Student Assistant Program here:

Pictured below with the University Librarian Daphne Flanagan are (from left to right):
Waleed Qureshi, Md Shahrookh Shahid, Shadia Abdall Salum, Alhassan Hamad and Hamza Badawy.

Waleed Qureshi, Md Shahrookh Shahid, University Librarian Daphne Flanagan, Shadia Abdall Salum, Alhassan Hamad and Hamza Badawy stand in front of a bookshelf in the library

Help! My links are broken!

Over the past year, the library has moved to a new ezproxy system and has replaced links using the old system with ones using the new system. The old system has now reached its end of life, so you may encounter a broken link or two in iLearn, EndNote Web or wherever else you have saved links. If you do, hopefully the steps in this post will help you get where you were trying to go.

Ultimately, links should NOT contain
Links SHOULD contain

If you’re having trouble with links in WorldCat that don’t link where they should, check out this libguide instead: Troubleshooting Broken Article Links.

If you have any trouble following the explanations in this post, please don’t hesitate to email the link you’re trying to access to with a note that it’s a broken link and where you got it from, and we will do our best to help you fix it.

To start fixing the link giving you trouble, bring up the URL you’re trying to access. Either right-click the link you’re trying to follow, select copy link, and paste the link somewhere you can read it; or, click on the link and look at the URL you land on.

Does your URL contain the word ezproxy anywhere?


If it does, it’s trying to use the old EZProxy and will likely break.

Fix: Replace with



* This specific link is likely still broken, read on to our next common issue to fix it.

Does your URL have the EZProxy embedded in the middle?


If it does, the new proxy service doesn’t recognize the link’s validity. The link may have been copied and pasted from a browser’s URL bar rather than finding the permalink on the webpage.

Fix: Take the or out from the middle of the URL and add to the beginning of your link. Be sure there are no spaces accidentally included in the final result before trying the link.



Does your URL contain a bunch of random letters or any of these: sid=, sessionmgr, sessionid, or the word session anywhere at all?


If so, this link was copied and pasted from the browser’s URL bar when there was a permalink available. Session IDs are single-use tokens that can’t be transferred between people, computers, or browsers. Always look for this icon on the page when you want to link to something that has a session ID in its URL:

Fix: There’s no easy fix for this one, but if the URL includes an “AN=” this can point you to the right item. In this case you could go to EBSCOHost directly and use advanced search to search for the AN (Accession Number) 48736757.

Otherwise, putting the database code and accession code from the broken link into this template should create a working version of the link:[DATABASE CODE]&AN=[ACCESSION NUMBER]&site=ehost-live

DATABASE CODE: In the broken URL, this follows “db=” and ends at the next &. It should be 3-5 lowercase letters. In the example provided, this would be “bth”. See where I’ve highlighted in blue?

ACCESSION NUMBER: In the broken URL, this follows “AN=” and is often the last variable in the URL. If it is not the last variable, it will also end at the next &. It should be an 8 digit number. In the example provided, this would be 48736757. See where I’ve highlighted in red?



I hope you’ve reached the book or article you were trying to link to. If not, please send your broken link and a small explanation of where you got it and where you were expecting it to go to and we will do our best to connect you with the resource you were trying to reach.

Featured Researcher – Seth Thompson, CAAD

The library is pleased to feature the influential and cutting-edge work of our AUS faculty researchers. In a newly launched library series, faculty from across the schools discuss their work and areas of research focus.

AUS Featured Researcher: Seth Thompson, Associate Professor – Art & Design, CAAD

Much of my research and practice focuses on the re-presentation and interpretation of visual culture and heritage using panoramic imaging and hypermedia systems. Media art history with special emphasis on the panorama plays a critical role in this investigation.

image of Seth Thompson smilingWhile the word “panorama” has become commonplace—evoking such ideas as sublime vistas—it should be noted that when the word was invented in the late 18th century, its usage was much more restricted, referring to a unique purpose-built structure containing a large 360-degree painting, constructed to create an illusion of standing in the middle of a place and/or event. The themes for the panorama have ranged from re-presenting locations such as Paris, Rome and Constantinople to events such as the Battle of Waterloo and the Battle of Gettysburg. Conceived as a commercial endeavor to both entertain and educate the general public, a goal of the painted panorama has been to create an immersive environment that reproduced the real world with such skill that viewers would have difficulty distinguishing between “reality” and illusion. In a sense, this invention by Robert Barker is a 19th century version of virtual reality, but using the technology and tools of its time.

Of particular interest to me is Virtual Reality (VR) Panoramic Photography, which I define as the science, art and practice of creating interactive and navigable immersive 360-degree screen-based images, usually depicting a place and/or event. As part of my endeavors, I am interested in creating a history for VR panoramic photography—establishing it as an artistic medium—not only in relation to the development of illusion and immersion, but its content, so that those who are working within VR panoramic photography are not “reinventing the wheel” and a greater critical discourse may take place as this medium develops.

Recently, I was elected President of the International Panorama Council (IPC), a Swiss-based non-government and not-for-profit international organization committed to supporting the heritage and conservation of the few existing panoramas dating from the 19th and early 20th centuries, and the promotion of knowledge and awareness of the panorama, including its current relevance and development. Since its founding in 1992, annual conferences have been held worldwide offering intense encounters that connect the past, present and future of the panorama phenomenon. IPC also publishes books, a journal and a newsletter.

The opportunity to serve as the President of the International Panorama Council allows me to not only facilitate efforts in the promotion, preservation and interpretation of the panorama and its related forms, but enables me to consider the future of panoramic imaging for cultural heritage purposes by looking at its past and present—empowering me to consider what changes, what doesn’t and what’s next in the quest for creating and delivering immersive narrative experiences that encourage enriching personal and cultural exchanges with the re-representation and interpretation of heritage.

Changes to ILLiad

A CAPTCHA has been added to the login page on the ILLiad (InterLibrary Loan) system. The CAPTCHA requires users to type a series of numbers to gain access to the ILLiad site.

CAPTCHA technology is used to block spammers and bots from attempting to bombard the ILLiad site with fake requests.

If you have any trouble with the new login page, let us know. We will continue to take Interlibrary loan requests via email at if you’re not able to use the form.

Vincent Mani – AUS Pioneer

Vincent Mani celebrates his 20th year with AUS

Vincent Mani celebrates his 20th year with AUS

Congratulations to AUS Library staff member Vincent Mani who this year, marks 20 years of service to the American University of Sharjah. Vincent and 18 other pioneers were presented with a certificate of appreciation and a gift from the Chancellor at the university’s recent 20th anniversary celebrations on October 4th.

Vincent began work at AUS as an Office Attendant and has worked for a number of departments over the years including Admissions and Registration. He joined the AUS Library in 2003 as Library Clerk and has been with us ever since. Vincent is recognized as an enthusiastic and committed member of the library team. He works closely with Student Assistants and is responsible for making sure all returned items make it back to the shelves as quickly and efficiently as possible.

Congratulations Vincent and thank you for all your hard work and years of service to AUS.

-AUS Library Team.

The Library wishes AUS a happy 20th Anniversary!

The librarians and staff of the library are happy to celebrate the 20th anniversary of AUS alongside the rest of the campus community.

Vincent, on the ground (center-left) in the picture below, was also honored as an AUS Pioneer at the Anniversary celebration kick-off on October 4th for having worked here since the beginning back in 1997.

Red carpet image of several AUS Librarians and Library Staff

Thank you one and all, and here’s to many more anniversaries to come!

Library tour iPad mini winner announced!

Congratulations to Abdullah Irfan Siddiqui! He is the lucky winner of a new iPad mini from the new student library tour prize drawing.

iPad draw winner Abdullah Irfan Siddiqui with Associate University Librarian for Public Services Alanna Ross

 iPad mini draw winner Abdullah Irfan Siddiqui (at right) with Associate University Librarian for Public Services Alanna Ross.

Thank you to all who participated.

Good luck to the new AUS students!

Honoring AUS Library’s Student Assistants – Spring 2017

The AUS library is pleased to recognize three graduating library student assistants who have worked tirelessly to provide ongoing support to our Circulation and Information Commons departments.

These students have worked at least 4 semesters with us, and in recognition of their long-standing service to the library, are now honored recipients of the AUS Library’s Student Assistant Recognition Program. Each has selected a book which now contains their name inscribed on a book-plate.

Aya Ahmad has worked with us for 4 semesters and is graduating from the College of Arts and Sciences, majoring in Biology. She has selected One Thousand and One Nights: A Retelling by Hana Al-Shaykh as a title that brings back many childhood memories for her.

Mostafa El Zaghby is graduating from the College of Engineering, Department of Mechanical Engineering. He has worked in the library for 5 semesters and has chosen George Orwell’s well known and chilling prophecy about the future – 1984.

Marah Ali is also graduating from the College of Engineering, Department of Chemical Engineering. She too has worked in the library for 5 semesters and her book selection is The Collected Tales and Poems of Edgar Allen Poe – a collection that encompasses detective tales, satires, fables, science fiction and verse.

All students spoke of the wide variety of skills they have acquired working for the library including customer service, handling difficult situations, troubleshooting technology and working as a member of a team. These are all skills that can be transferred to the workplace and highlighted in CVs when applying for jobs.

The AUS Library would like to thank Aya, Mostafa and Marah for their outstanding service to the Library. We wish them all every success in their future careers.

If you’d like to apply to work as a Student Assistant in the AUS Library, visit our website for details. Positions open prior to the beginning of each term.

Pictured below: University Librarian, Daphne Flanagan presenting AUS Library Student Assistants Aya, Marah and Mostafa with their name-plated books.

 University Librarian Daphne Flanagan

Ebook Central Slowness

We have been experiencing loading and slowness issues accessing eBooks on Ebook Central.

If you are having trouble with links not loading correctly, pages of eBooks partially loading, or resources not loading at all, please try taking the following steps to successfully access the resources:

  • Try using a different browser; Chrome or Firefox usually work best.
  • Wait until the Detail page loads completely before trying to click any links on the page, such as the buttons labelled “Read Online” and “Download”, or any links in the Table of Contents.
  • Clear your caches.
    • On Chrome, go to Settings > Show advanced settings > Clear Browsing Data, select “Cookies and other site and plugin data” and “Cached images and files”, then click the “Clear Browsing Data” button.
    • On Firefox, go to Preferences > Advanced > Network, and click the “Clear Now” button under “Cached Web Content”
  • If none of the above work, try using the “Full Download” option on the Detail page to use the book offline. This option will require a (free) personal Ebook Central account.

We are working with ProQuest in order to resolve this issue. We apologize for any inconvenience.

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