You can request books, articles, or chapters that are not available at AUS Library through Interlibrary Loan (ILL). Our team will work to obtain the materials from partner libraries in the UAE and internationally.
Who Can Use the ILL Service?
ILL service is available to:
- Faculty and Staff
- Graduate Students
- Undergraduate students with approval from their professor
Senior Design students should contact the ILL team directly for support at ill@aus.edu
How to Request Materials
Before submitting a request, please confirm that the item is not already available in the AUS Library collection.
Option 1: Through the ILL User Portal
- Log into the ILL User Portal with your AUS credentials.
- Click "Create Request".
- Provide complete bibliographical details
Option 2: By Email
Email ill@aus.edu with complete bibliographical details.
How Long Does it Take?
Delivery times vary depending on many factors, including availability, lending-library policies, and shipping times.
Typical timelines:
- Articles and book chapters (digital copies): 2-3 business days
- Physical books: 2-3 weeks, sometimes longer depending on location.
When submitting your request:
- Enter a realistic “Need By Date.” Requests will be cancelled after this date.
- If the timeline does not meet your needs, contact us at ill@aus.edu to explore alternatives.
Copyright Considerations
For Items AUS Borrows from Other Libraries
AUS Library will only obtain a limited number of articles, chapters, or excerpts from a given journal title or book within a calendar year.
For Items We Lend To Other Libraries
If the ILL request involves making a scan or copy of a written work, the request can only be filled if:
- The requesting library has signed an ERRA license
- The request falls within the limits described in the ERRA license