Current Pickup and Delivery Options

We have four pickup and delivery options that are available through WorldCat:

1. Pick up at Library Service Desk (requires campus access)

• Allow one business day for request processing
• Items not collected will be returned to the shelves after 6 days

2. Deliver to my housing on campus

• Deliveries take place between Mondays and Wednesdays, 12:00 p.m. - 1:00 p.m.
• Delivery drivers cannot accept the return of library materials

3. Deliver to my office on campus

• Deliveries take place between Mondays and Thursdays, 3:00 p.m. - 4:00 p.m.
• Allow one business day for request processing
• For each requested item, one delivery attempt will be made.
• Items not successfully delivered will be available for collection from the Service Desk within 6 working days

4. Postal delivery to my UAE address

• This service is available only to currently registered students, faculty, staff and AUS Alumni residing in the UAE
• The library will email you to confirm your postal address and confirm dispatch
• Delivery time will vary depending on Empost (estimated two working days)
• Circulation and Reserve materials are not available for postal delivery
• Items will be automatically renewed

How does it work? 

• Search WorldCat for available print books, DVDs, and music CDs
• Click on the title of the item you want
• Click ‘Place Hold’ button
• Select one of the following options: 
  1. Pick up at Service Desk (requires campus access)
  2. Deliver to my housing on campus 
  3. Deliver to my office on campus
  4. Postal delivery to my UAE address
• Click ‘Submit’ button

How to return library materials?

For information on book returns, including postal returns, see our Returning Library Items page.